Exceptions / non-returnable itemsUpdated 10 months ago

Certain types of items cannot be returned to ensure the safety and quality of our products. 

The following items are non-returnable:

• Perishable goods (such as food, flowers, or plants)
• Custom products (such as special orders or personalized items)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases

If you have questions or concerns about whether your specific item can be returned, please get in touch with us at [email protected]. 

We're here to help and provide any additional information you may need.

Additionally, we cannot accept returns on sale items or gift cards. 

We appreciate your understanding and thank you for choosing Chill Pill!