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Returns, Refunds, & Exchanges

Return & Refund Policy

At Chill Pill, your satisfaction is our priority. We offer a 60-day return policy, giving you 60 days from the date you receive your item to request a return. To ensure a smooth return process, please make sure your item meets the following condition

Damages and Issues

At Chill Pill, we strive to ensure your order arrives in perfect condition. However, we understand that sometimes things can go wrong. Please inspect your order upon receipt and contact us immediately if you encounter any issues such as defective, da

Exchange Requests

If you need to exchange an item, the fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.To start the exchange process, please contact us at hello

Exceptions / non-returnable items

Certain types of items cannot be returned to ensure the safety and quality of our products. The following items are non-returnable:• Perishable goods (such as food, flowers, or plants)• Custom products (such as special orders or personalized items)•

What are store credits?

Store credits at The Chill Pill are a convenient way to ensure you can still get the products you love even if you need to return an item. When you receive store credits, the value of your return is added to your Chill Pill account as a credit balanc