Return & Refund PolicyUpdated 10 months ago

At Chill Pill, your satisfaction is our priority. 

We offer a 60-day return policy, giving you 60 days from the date you receive your item to request a return. 

To ensure a smooth return process, please make sure your item meets the following conditions:

- The item must be in the same condition that you received it, with no signs of wear or damage.
- The item must be in proper working condition.
- The item must be returned in its original packaging, including any accessories such as the charging cord and user manual.
- You must provide the receipt or proof of purchase.
- Initial shipping and handling charges, and taxes paid (e.g., state, customs, VAT) are not refundable. 
- Customers are responsible for shipping back the product.

Please note that if your item does not meet these conditions, we may not be able to accept the return.

For domestic orders within the U.S., if your return is accepted, we’ll send return instructions on how and where to send your package. 

Items sent back to us without first requesting a return will not be accepted.

Thank you for choosing Chill Pill!