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Ordering Information

When can I expect my order?

Once shipped, domestic orders within the U.S. normally arrive within 5 -7 business days.

Can I modify my order after it's been placed?

We understand that sometimes you may need to make changes to your order. We can modify orders as long as our fulfillment center has not yet shipped your order. If you need to change your order details, please contact our customer service team as soon

Can I cancel my order?

We understand that mistakes happen!. If you need to cancel your order, please reach out to us immediately, and we'll do our best to help. However, once your order has been shipped, we're unable to cancel it.If we're able to successfully cancel your o

Is there a money back guarantee and/or warranty?

We offer 60-Day Money-Back Warranty on all Chill Pills. If you're not 100% satisfied with your order, we are happy to help you with a return. To start a return, you can contact us at [email protected] your return is accepted, we’ll send you

60-Day Money Back Guarantee

We stand behind the quality and effectiveness of our products. That's why we offer a 60-Day Money Back Guarantee. If you find that The Chill Pill® isn't meeting your expectations, simply contact our customer support team within 60 days of receiving y

Will I have to pay any additional customs, duties or VAT fees when I receive my order?

Depending on your country, it is possible that you will be charged one or more of these fees when you receive your order.  Please note that all international orders are charged in US dollars. International charges are based on the standard exchange r

Lifetime Warranty

For as low as $12.00, you can avail a Lifetime Warranty to enjoy the following benefits:✅ One-time replacement for your Chill Pill™ device✅ We cover shipping for your replacement✅ Valid for both Chill Pill™ modelsOur Guarantee:The Chill Pill™ Lifetim